Shipping Policy

We use {insert forwarder} for most our deliveries within the UK (as well as a number of EU countries). You can expect your parcel within 2-4 business days (or 3-8 business days outside of the UK). When we ship the order, you will receive a confirmation email with a tracking number.

 

If the item has a specified “sent” date beside it in brackets this means the item is a pre-sale purchase and you will receive that item in 2-4 business days (within days (outside of the UK) from this “sent” date.

 

If you live outside the UK and are tracking your delivery via a {insert forwarder} link, please click on the box saying continue tracking to follow it through to your local mail delivery service.

 

If your order does not arrive within 4 business days (or 8 business days for orders outside ), please contact us so that we can follow it up with the courier. We guarantee your parcel’s delivery by requiring a signature on arrival. If you accept “leave in safe place” directly with our courier, we do will no longer take responsibility for the package.

 

Please note that if you purchase a pre-sale item and an in-stock item in the same order, both items will be sent out at the same time once all stock is available at our warehouse for dispatch.

 

**Coronavirus impact: Please note couriers are experiencing significant international delivery delays due to limited flights, social distancing requirements and increased parcel volumes.

 

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